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FAQs & Policies 

Where are you located?

  • Photography by Joe LLC is based out of Lorain County, Ohio. I'm willing to commute up to 35 miles for a session (longer commutes will result in an additional travel fee). 


Do you have a studio?

  • If you're not interested in an outdoor or "on location" session, I'm partnered with photography/art studios in three different counties in Ohio! Indoor studio sessions are available in Medina, Oberlin, and Cleveland. Studio rentals are priced at $75 per hour.

 

How will I see my photos?

  • Once your session is edited, you'll receive an email with a link to view your private online proof gallery. The gallery can also be viewed by clicking the "Client Galleries" tab o. All galleries are password-protected. Once your favorite photos are selected, I'll email you a download link through WeTransfer, a digital transfer service trusted by Photography by Joe LLC and many of my colleagues. You will not be required to make an account with WeTransfer to download your photos. 

 
How long will my proof gallery be available to me?

  • Your private proof gallery will be available on my website for two (2) weeks. Afterward, they will be removed from the website and saved onto a backup hard drive. 


Cancellation policy:

  • Life happens, I understand. I do not have any cancellation fees, however, any deposits paid upon booking are considered non-refundable, with no exceptions. 


Location policy: 

  • Suppose a Photography permit is required to shoot at a specific location, either indoors or outdoors. In that case, any fees will be the client's responsibility and will be factored into the final package price.

 
Editing policy: 

  • All portraits delivered by Photography by Joe are subject to editing, such as color correction, lighting enhancement, sharpening, background correction, etc. I firmly believe ALL people are beautiful, including their bodies. My Elite Editing services use the "Two-Week" policy; if something can't change in two weeks or less, I won't edit. The following are examples of how this rule could be used in editing a client gallery:

 
WILL edit:
acne & blemishes
bruises
scratches
makeup smears
teeth whitening
 
WILL NOT edit:
wrinkles
stretch marks
birthmarks
digital body enhancement
finger/toe nails

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Contact

I'm always looking for new & exciting opportunities to grow our community. Let's connect.

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